Returns & Exchanges
At NÜOBELL, we stand behind the quality of our premium adjustable dumbbells and strength equipment. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Equipment
Carefully repackage your NÜOBELL weights in their original heavy-duty packaging to ensure the internal mechanisms are protected during transit.
Ship to Warehouse
Attach the provided shipping label to your package and drop it off at an authorized carrier location or schedule a freight pickup for larger sets.
Inspection and Refund
Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing